Ranked #1 in Customer Satisfaction by DMG Consulting LLC.
2007 Customer Service Innovation Award by Frost & Sullivan.
The distinction between good contact centers and great contact centers is that great contact centers have the ability to stay focused on their customers rather than their systems. They no longer worry about the expenses related to hardware and integrations. Great contact centers have found a way to differentiate themselves as strategic instead of operational. With UCN inContact, you can address your immediate challenges with our flexible and robust applications. UCN provides the tools to enhance your agents performance whether located at-home or in multiple locations. The inContact software-as-a-service model means you will never need to upgrade or replace hardware in the future. Experience all the advanced features inContact's call center software has to offer so you can focus on what matters most − your customers.